Thank you for ordering print issues and subscriptions from Southern and London Times. This shipping policy outlines the terms and conditions related to the delivery of your print products.
1. Shipping Methods
We ship our print issues and subscriptions via standard postal services. We aim to use reliable and reputable carriers to ensure your order arrives safely and in a timely manner.
2. Shipping Costs
Shipping costs are calculated based on the destination and the weight of the package. The shipping cost will be displayed during the checkout process before you finalize your order.
3. Delivery Times
Delivery times vary depending on your location. We aim to dispatch orders within 1-2 business days of receiving your order. Estimated delivery times are as follows:
Please note that these are estimated delivery times and may be subject to delays due to unforeseen circumstances, such as postal strikes or customs delays.
4. Shipping Address
Please ensure that you provide a correct and complete shipping address during the checkout process. Southern and London Times is not responsible for issues arising from incorrect or incomplete address information. If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping the package.
5. Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on the carrier’s website.
6. Customs and Import Duties
For international orders, you may be subject to customs duties and import taxes. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Southern and London Times is not responsible for any customs duties or import taxes.
7. Damaged or Lost Packages
If you receive a damaged package, please contact us at info@saltmag.co.uk within 14 days of receipt. Please provide photos of the damaged package and the damaged items. We will arrange for a replacement to be sent to you.
If your package is lost in transit, please contact us at info@saltmag.co.uk. We will investigate the issue with the carrier and, if necessary, arrange for a replacement to be sent to you.
8. Contact Information
If you have any questions about our shipping policy, please contact us at info@saltmag.co.uk.
The Complete SALT Experience: Print + Digital Subscription – discount applied automatically.
